Review on a local e-commerce site

I think many people like to have movies in the cinema. Of course I won’t be exempted from that also as I love movies very much especially during the time enjoying the show with boy friend in the cinema. With a local e-commerce website of Tanjung Golden Village (TGV) which known as http://www.tgv.com.my/, I think many people also familiar with this, this website really make more people feel much more convenient when they want to have a movie in the cinema.

This is a website which people can look for the movie they like and prefer to watch for so that they can enjoy the show with their lovers or friends during their free time. People can have an earlier booking for ticket so that the ticket won’t out of sold when they want to buy at the ticket counter. Nowadays, all people are busy working from day to night while the teenagers are busy studying all the days, they have no free time to queue up earlier at the counter to buy for the tickets. They now just need to surf the website of TGV cinema, then they can have a look for the venue, date and show time for the movie they want and to have a booking through the internet (E-ticketing). By the way, of cause they also can read for the synopsis for every movie that had shown in the cinema. These have saved a lot of people time and energy because every step are becoming easier and easier already.

There is a column in the website where the management of the TGV cinema prepares for the customer to fill in. Just by a easy click, customer can click in to fill in their feedback so that the company can know more about the customer satisfaction. On top of that, there is column of privacy policy. This privacy policy is prepared by the management department of the company to all the people who have movie in cinema. This privacy is all mention about the rules and policy which people need to follow when they go in to the cinema.

TaKE nOTE!! e-aucTion FRAUD!!!

Online auction sites are amongst the top destinations for e-business and e-commerce trading. There are more than 250 online auctions so far. The most well-established being: eBay, Yahoo, and Amazon auctions.

With respect to forms of online auction fraud, there are several activities which constitute fraudulent behaviour including:

• Non-delivery
• Misrepresentation
• Non-payment
• Triangulation
• Black-market goods
• Multiple bidding
• Shill bidding
• Shield bidding

Things to take note to prevent e-auction fraud when a consumer participating in an e-auction:

• Be aware of phishings. Verify that you are receiving emails from the correct source and that you are logging in at the correct website.
  

When making payment, prefer using your credit card over online transfer.

• DO NOT entertain emails received from outside of the auction website mentioning that the highest bidder has withdrawn and you are now entitled for a product.

• NEVER make a deal with a seller outside the auction. Although they sound lucrative, you are at a very high risk of being cheated.

• READ the auction website’s terms and conditions, buyer protection policy, refund policy before making a transaction.

• Use appropriate warranty and documentation with it. If not, make sure that you intend to purchase it without that protection.

• BE WARY of products that offer revolutionary results. In most cases, they are fraudulent claims.

• DO NOT respond to emails that ask for your personal information, such as your log in details or credit card details.

• READ the online auction website for feedback on the seller and a rating that they give to sellers and buyers. Most online auctions rate the sellers and buyers based on their transactions’ feedback.

• READ the product features and the model number that you intend to purchase. Verify these with what is being advertised by the seller.

• Avoid making a transaction if anything in the auction seems suspicious to you.

Links:

www.ebay.co.uk/

www.amazon.com/tag/online%20auction

E-Government in Malaysia: Its implementation so far and citizen's adoption strategies

E-government also known as e-gov, digital government, and online government refers to the use of internet as a medium to exchange information, providing services and transacting with citizens, business, and other arms of government. The primary models of delivery are Government-to-citizen (G2C), government-to-business (G2B), government-to-government (G2G), government to employees (G2E).

E-government is one of the seven MSC flagship lauch in Malaysia. Current application of e-government implemented in Malaysia included e-Filing, renewing road tax and driving license online, KWSP’s i-Akaun, E-Perolehan, employment opportunities and more. The goal of these application by the government is to improve efficiency, convenience, and better accessibility to public services.

For example, e-Perolehan is an internet procurement system to enable suppliers to sell their products or services on the internet. The full services are available in four types: Central Contract, Direct Purchase, Quotation and Tender. Through this e-services, suppliers can advertise their goods and services in a much cheaper and faster way and reach a much broader base of buyers.

Problems occurred by customers and citizen using the e-government application are as follows :

• Online behavior : big portions of citizens in Malaysia are still reluctant to transact through internet for example online banking and purchase online.
• Lack of internet knowledge : many people do not know how to transact using the online e-services.
• Lack of awareness : 60% of the public are not aware of the services that provided by the government. They still using the traditional method to pay for their bills or services.
• Lack of trust : people are not confidence in the e-government due to the possibilities of in breach of security, theft of personal information and error in transaction.

Below are the solutions suggested to solve the problems :

• Increase the awareness of e-government application by publishing and advertising so that everybody knows about the e-services provided by the government.
• Increase the level of security by constantly maintaining the server few times in a month.
• Provide more efficient user manual guide on how to use the e-government application by setting up help desk enquiries via email or call.
  

Links:

http://ecommerze.blogspot.com/2007/11/e-government-malaysia-is-now-ranked.html
http://www.security.org.my/index.php?/archives/E-Government,-are-we-really-ready-....-after-more-than-10-years.html

http://home.eperolehan.gov.my/bm/default.aspx

A review on a post on Legal from My E-Commerce blog

The post reviews is "UK to get tough with illegal downloader". Downloading pirate software is against the law but to ban someone from having Internet access may not be a good idea.


First of all, in order to enforce this, ISPs have to spend huge amounts on new technologies. After the estimated 6 million people have been caught and banned from using the net the prices rise once again resulting from the loss of customers.

Besides that, it would also impact their business in other ways. Many ISPs currently market their more-expensive internet accounts to file-sharers on the basis of 'unlimited' monthly usage. If illegal file-sharing is to be stopped by these methods, then home users may only require cheap low-use internet accounts. Moreover, if the ISP makes a false accusation and pulls the connection of an innocent person, the ISP will eventually bear the legal costs.

Furthermore, people may choose to live without the product but not to buy the hardcopy. Therefore, the entertainment industries still going to lose their revenue if it being implemented.

Link : http://ecommerze.blogspot.com/search/label/Legal

Corporate Blogging : A new marketing communication tool for companies

A Corporate blog is published and used by an organization to reach its organizational goals. The corporate blog helps the organizations

• A tool that helps the organization fulfill a business goal


• A useful extension of the company image in the marketplace


• An opportunity to open a two-way channel between employees and customers

One of the examples of the corporate blog is Dell. The implementation has made it easier for customers to know what they are getting, proposed changes for the Dell site, improve the outlet site.

Pros:

• Blogs have one publisher who controls what is published on the blog


• Comments from readers can be pre-screened and even blocked (i.e. not published) if they are deemed inappropriate


• Good blogs have a distinctive voice and personality


• That voice tends to make good reading and to invite a real "conversation" with reader


• A blog gathers steam, gains traction and can get better and richer over time


• Blog entries are easily searchable (by date and category/topic)


• Individual blog posts are findable on Google (each has its own unique URL)


• RSS (i.e. a Web feed) is a highly efficient way to read updates to a blog


• Blogs don't require registration and logging in (a stumbling block - or an irritant - for some users)


• Blogs can host other (compelling) forms of social media, including video clips and podcasts

Cons:

• Blogs can make company problems public


• Lose control your company's message


• Company to lose valuable customers - Misleading advertisement


• No confidentiality - A third party’s trade secrets may be accidentally disclosed, breaching a confidentiality agreement, which could be costly and could affect a company’s reputation
  

For further details :

http://www.ocf.berkeley.edu/~nicci/cons.html

http://www.andreakay.com/personal/art_5054.html

http://richardgiles.com/2004/10/28/corporate-blogging-my-talk-from-perth-blog-nite/